What Is Protech Payments?

Protech Payments is an association payment processing tool available to existing Protech customers.

Our integrated solution seamlessly merges CRM and payment processing functionalities onto a unified platform, providing you with a 360-degree view of your members. This is an exclusive integration with the Protech platform, not available through any other payment processor or gateway. This ensures that all customer data, interactions, and financial transactions are centrally stored in a single source of truth, offering a cohesive perspective of your business operations.

With expanded payment options and built-in controls, Protech Payments helps your organization deliver more flexible payment experiences while better managing transaction costs.

Protech Payments Benefits

Protech Payments offers a flexible, secure, and convenient way to manage your transactions. The key benefits include:

• Cutting-edge payments technology: Benefit from modern payment technology that supports international payments, digital wallets, and flexible payment options like buy now, pay later through Klarna. Give members more ways to pay while helping increase completed transactions.
• User-friendly interface: Create a user experience that improves on legacy payment providers, making financial management and reconciliation simple, fast, and intuitive.
• Enhanced security: Feel confident that your members’ data is protected with PCI-compliant processing and advanced security features. With members’ data safely stored on the Protech platform, you’ll deepen trust with members and limit security risks.
• Deeper insights: Gain greater transparency and actionable insights into your transactions, empowering your finance team to make smarter, data-informed decisions.
• Greater financial control: Offset payment processing costs with configurable surcharges that allow your organization to recover credit card fees while maintaining compliance with card brand and regulatory requirements. Provide clear, transparent fee disclosures while giving members the option to choose alternative payment methods.
• Continuous innovation: Know where your technology is headed with a dedicated product roadmap that promises ongoing enhancements. Get updates tailored to both the evolving needs of your organization and the rapidly changing regulatory environment in the U.S. and abroad.
• Strategic partnership: Build and collaborate with us as your trusted strategic partner, ensuring mutual success and satisfaction. Gain a payment solution that evolves with you, supported by innovations developed with associations in mind.

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Protech Payments Features

Protech Payments offers a comprehensive suite of features, including:

• Acceptance and processing for international payments
• Online ACH payment processing
• Digital wallet support (Apple Pay, Google Pay)
• Buy now, pay later options through Klarna
• Configurable surcharge capabilities with built-in compliance controls
• Advanced fraud detection
• Credit card updater
• Simplified reconciliation
• Protech-based enterprise transaction reporting
• And more!

 

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Association Payment Processing Software FAQ

What are the benefits of using an integrated payment processor?

Using an integrated payment processor eliminates the data siloes that can arise when using a disconnected solution, reducing fragmented data and streamlining financial management. Solutions like Protech offer key benefits like:

• Consolidating all association data on one platform, ensuring your database is complete and up-to-date.
• Improving member experiences through a more streamlined, trustworthy checkout process that feels like part of your website or portal.
• Simplifying financial reconciliation by automatically consolidating data and matching payment information to member records.
• Providing a more comprehensive view of members by showing how they interact with your organization.

Can members manage their own payment methods and recurring dues?

Yes. Protech Payments offers members full self-service capabilities through a secure member portal. Members can log in at any time to update payment information, change payment methods, upgrade their membership, or manage recurring membership dues. Additionally, they can independently donate to your organization or purchase event tickets, continuing education courses, and merchandise.

Can Protech Payments support a wide variety of payment methods?

Yes, Protech can accept all kinds of payment methods to meet members’ preferences. The system supports:

• All major credit and debit cards
• ACH transfers
• Digital wallet with Apple Pay, Google Pay, & Klarna
• International currencies
• Surcharge

Is Protech Payments PCI-compliant?

Absolutely, Protech Payments is fully PCI-compliant and adheres to the highest industry standards for data security. Additionally, the platform leverages real-time AI fraud detection technology to prevent fraudulent charges, protecting your organization and its members. These security protocols significantly reduce your association’s risk and liability while giving members the peace of mind that their payment data is protected.